J R Ellis Electrical Ltd
Electrical Solution Providers

Troubleshooting a Tripping Consumer Unit

We have found that many people have trouble when it comes to resetting their consumer units. We hope this guide will help you troubleshoot any problems. 

In the event of a Miniature Circuit Breaker (MCB) or Residual Current Device (RCD) switching off or tripping due to a fault the following action should be taken:
 
IF AN MCB TRIPS
 
·                 Switch the MCB on
·                 If the MCB trips again switch off/unplug all equipment on this circuit
·                 Switch the MCB on
 
To identify which appliance causes the MCB to trip
·                 Switch on/plug in each appliance in turn until the MCB trips again
·                 Switch off/unplug the faulty appliance and DO NOT attempt to use again before seeking qualified advice
·                 Switch the MCB back on
·                 If no fault can be identified and the MCB cannot be switched back on contact an electrician.
 
 
IF AN RCD TRIPS
 
·                 Switch the RCD on by pushing up
·                 If the RCD trips again switch off all MCB’S protected by the RCD
·                 Switch the RCD back on
·                 Switch on each MCB in turn
·                 When the MCB with the faulty circuit is switched on the RCD will trip.
 
To identify which appliance causes the RCD to trip
·                 Switch off/un-plug all appliances on the faulty circuit
·                 Switch the RCD on
·                 Switch on/ plug in each appliance in turn until the RCD trips again
·                 Switch off/un-plug the faulty appliance and DO NOT attempt to use again before seeking qualified advice.
·                 Switch the RCD back on
·                 If no fault can be identified and the RCD cannot be switched back on contact an electrician.
 
 
TESTING
 
·                 The RCD should be tested quarterly by pressing the button marked T or TEST.
·                 The device should switch off the supply and should then be switched on to restore the supply.
·                 If the device does not switch off when the button is pressed inform an electrician as soon as possible.